Prince George County schedules system upgrade affecting online services Nov. 14

Floyd M. Brown, Jr. Chairman ar Prince George County - Prince George County
Floyd M. Brown, Jr. Chairman ar Prince George County - Prince George County
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An upgrade for several Prince George County online systems is planned for Friday, November 14, 2025. The affected systems include Munis, EnerGov, ESS, Tyler Cashiering, Tyler 311, Resident Access (CSS), and the EnerGov Citizen Self Service portal.

Users are required to log out of these platforms by 5:00 p.m. on Thursday, November 13. County staff have been advised not to access any Tyler products on the day of the upgrade until they receive clearance from the Information Technology department.

During the upgrade process, residents will be unable to use online bill payment or access permit services through Resident Access or EnerGov Citizen Self Service sites. The county will issue a notification when all upgrades are complete and systems are available again.

Anyone experiencing issues after the update is encouraged to contact helpdesk@princegeorgecountyva.gov with detailed descriptions and screenshots if possible.

The school district in Prince George County enrolled 6,181 students during the 2023-24 school year according to data from the Virginia Department of Education. Prince George High School had the highest enrollment among local schools that year with 1,818 students as reported by state education statistics. White students made up nearly 45% of total enrollment in county schools while Black students accounted for just over 30%, based on demographic information. Total enrollment in county schools increased by about 1.2% compared to the previous academic year (Virginia Department of Education). North Elementary School enrolled more pre-kindergarten students than any other local school during this period (state education data).



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